Support

Help with your Dottie account

Get help with an existing formation, your account or a connected assistant.

Talk to our team

Sign in to Dottie and describe the problem in the chat. Ask for a person to open a support ticket; our team replies in the same conversation.

Open Dottie support

Manage a connected assistant

If ChatGPT or Codex asks you to reconnect, connect the same Dottie account again. You can review or revoke access from Connected assistants in Dottie.

Manage connections ↗ Read the connection guide →

Help us find the problem

Tell us what you were trying to do and what happened.
Include the formation name or order reference, if relevant.
Include the error message and approximate time. Remove personal information from screenshots.